FAQ

 *Shipping & Handling (merchandise totals)

Orders over $69 will receive free shipping **Use code FREE69** with the exception of the following: Graph Paper, Truck Shipments, 4’ x 4’ Boards, Oversized Boards (anything over 3 feet) Oversized items (Anything over 3 feet), Furniture, and Carpets. See below for non qualifying order shipping charges. These exclusions apply for all promotional coupons. 

Under $29—$9.95
$29.01 to $59—$14.95
$59.01 to $209.50—$20.95
$209.51 and over—10%
* Excludes truck shipments and orders shipping to Hawaii and Alaska.

Motor Freight Shipments 

Items requiring truck shipment due to size, weight or special nature will incur actual transportation costs. Please call for shipping details and quotation. 800-447-9368.

Alaska and Hawaii Shipments

Items will ship best way and incur actual transportation costs. E-mail for shipping details and quotation. info@geyerinstructional.com 

Foreign Orders 

For foreign orders, all purchases must be prepaid in U.S. funds. Customers are responsible for any applicable customs fees and responsible to set-up all shipping logistics. We are able to ship to a US consolidator or freight forwarder. 

Bids 

Upon request, we will furnish quotations to schools, institutions, groups and individuals for any item in large amounts. Please call for details and quotation. 800-447-9368.

School Purchase Orders 

We will gladly accept school purchase orders from valid accounts in good standing. Standard payment terms are net 30 days. Personal and non-school orders require payment at the time of purchase. 

*Exchanges and Returns 

We want you to be happy with every item and transaction! Please contact us within 30 days of the invoice date. We’ll refund the cost of the product once the produt has been received by our team. Please notify us for a return authorization number prior to returning. Including a copy of the original packing slip with the returned item will expedite your refund.  Customer is responsible shipping the product back at their own expense.  800-447-9368
*Not all items are eligible to be returned. Items that are not eligible for return are any custom items, truck shipments, Dissection Specimens and Supplies, live items, chemicals, jump2math products, Aldon or innovative science products, or listed as nonreturnable in the catalog.